Privacy & Security - NegroMart Corporate

Privacy Policy

Your Privacy Matters

Last Updated: November 13, 2025

1. Introduction

NEGROMART Limited ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform (www.negromart.com, mobile app, and related services).

We comply with the Ghana Data Protection Act and GDPR where applicable.

Your trust is our priority. We only collect what we need.

2. Data We Collect

Personal Information

  • Name, email, phone
  • Shipping & billing address
  • Payment details (encrypted)

Usage Data

  • IP address, browser type
  • Pages visited, time spent
  • Device info

3. How We Use Your Data

Process orders & payments

Send order updates

Improve platform experience

Prevent fraud

Send promotional offers (with consent)

Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We only share when necessary:

  • With Sellers to fulfill orders
  • With payment & delivery partners
  • For legal compliance or fraud prevention

5. Security Measures

256-bit SSL Encryption
PCI DSS Compliant
Real-time Fraud Detection
Regular Security Audits

6. Cookies & Tracking

We use cookies to improve your experience. You can manage preferences in your browser.

Functional & analytics cookies are enabled by default. Marketing cookies require consent.

7. Your Rights

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (right to be forgotten)
  • Object to processing
  • Withdraw consent anytime
  • Lodge a complaint with GDPR

8. Contact Us

Email

privacy@negromart.com

Phone

+233 509 651 622

DPO

Data Protection Officer