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Our dedicated support team is here to help with orders, returns, accounts, sellers, and more.
Choose your preferred contact method below — we're available 7 days a week.
Average response time: under 2 hours
support@negromart.com
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+233 50 965 1622
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KUMASI AYEDUASE
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Log in → Orders → View details. Tracking link is updated within 24 hours.
Yes, if the order hasn't shipped. Contact support immediately.
14 days for most items. See our full policy here.
Visit seller.negromart.com and click 'Start Selling'.
Monday – Sunday: 7:00 AM – 10:00 PM GMT
Emergency support available 24/7 for urgent issues